Privacy Policy
Last updated: December 18, 2025
Your Privacy Matters to Us
At Strong Hold Ankeny Towing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
By using our services or contacting us, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.
Information We Collect
Information You Give Us
When you request our services, we collect information you provide directly to us, including:
- Your name and contact information (phone number, email address)
- Your location when you call for service
- Information about your vehicle (make, model, year, condition)
- Payment information when you use our services
- Any other information you choose to share with us
Information We Collect Automatically
When you visit our website, we may automatically collect certain information, including:
- Your IP address and browser type
- Pages you visit on our website
- The date and time of your visit
- How you found our website
How We Use Your Information
We use the information we collect to:
- Provide towing and roadside assistance services to you
- Communicate with you about your service request
- Process your payment for services
- Send you updates about your service
- Improve our services and customer experience
- Respond to your questions and concerns
- Comply with legal requirements
We do not sell your personal information to third parties. We do not use your information for marketing purposes unless you specifically ask us to send you updates about our services.
How We Share Your Information
We may share your information with:
- Service providers: We work with payment processors and other service providers who help us operate our business. These providers only have access to information needed to perform their services.
- Law enforcement: We may share information if required by law or to protect our rights and safety or the rights and safety of others.
- Business transfers: If we sell our business or merge with another company, your information may be transferred as part of that transaction.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your information only as long as necessary to provide our services and comply with legal requirements. Payment information is processed securely and not stored on our systems.
Your Rights and Choices
You have the right to:
- Request access to the personal information we have about you
- Request that we correct or update your information
- Request that we delete your information (subject to legal requirements)
- Opt out of receiving marketing communications from us
To exercise these rights, please contact us at hi@towserviceankeny.com or (515) 405-0406.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Strong Hold Ankeny Towing
200 S Ankeny Blvd, Ankeny, IA 50023
Phone: (515) 405-0406
Email: hi@towserviceankeny.com